Employee Job Satisfaction at Organized Retails - An Analysis

  • K Sumathi Faculty Member IMSR, Jnana Sahyadri, Kuvempu University, Shimoga, Karnataka, India https://orcid.org/0000-0003-2519-5695
  • Rina Khanum Faculty Member, IMSR, Jnana Sahyadri, Kuvempu University, Shimoga, Karnataka, India
  • G K Supriya Faculty Member, IMSR, Jnana Sahyadri, Kuvempu University, Shimoga, Karnataka, India
Keywords: Organized Retailers, Employee Job Satisfaction, Service Industry, Policies, Practices, Demographics

Abstract

Employee job satisfaction is speaking about the happiness of employees towards their job. In the present competitive business scenario, the organizations are considered as a major strategy to attract and retain the employees. However, employee job satisfaction is very important to the service sector industry like organized retails, as the employees are regularly in touch with the customers. Moreover, many of the factors affect employee job satisfaction. Therefore the present study is an attempt to analyze policies and practices framed by the organized retail organizations to make their employees satisfied and the level of satisfaction of employees regarding those policies and practices. Also, the study exhibits the relationship between the demographic profile and job satisfaction of employees in the retail sector in the study area.

Published
2020-04-01
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