Lakshmanan, K. S., and P. Nagarajan. “Digital Transformation in Tourism Platforms: Examining User Satisfaction Towards AI Chatbots”. Shanlax International Journal of Management, Vol. 13, no. S1-i1-Feb, Feb. 2026, pp. 41-44, doi:10.34293/management.v13iS1-i1-Feb.10328.