Choudhary, Sarthak. “Impact of Flight Delays and Cancellations on Passenger Satisfaction: A Case Study of IndiGo Crisis”. Shanlax International Journal of Management 13, no. S1-Mar (March 25, 2026): 320-322. Accessed August 28, 2026. https://www.shanlaxjournals.in/journals/index.php/management/article/view/10786.