Revolutionizing Employee Well-being and Performance: Personalized Emotional Chatbots for Banking Professionals in Tamil Nadu

  • D. Edwin Joshua Jone Research Scholar, Department of Management Studies, Bishop Heber College, Trichy
Keywords: Emotional Intelligence, Employee well-being, Emotional Chatbots, Impact of Workplace, Technology Advancement

Abstract

In this article, we delve into personalized emotional chatbots and their potential to enhance the well-being and performance of banking employees in Tamil Nadu. With the banking sector in the region experiencing heightened levels of strain, it is imperative to consider the impact of employee stress and burnout. By harnessing innovative technologies and psychological principles, personalized emotional chatbots offer customized support to mitigate these hurdles. Through carefully examining relevant research and real-life examples, this article illuminates the advantages and possible implementations of these chatbots in the banking industry, ultimately promoting a more positive work culture and increased job satisfaction.

Published
2024-02-12
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