A Study on Tourism and Level of Satisfaction of Tourists

Abstract

The project titled ‘A study on tourism services and level of satisfaction of tourists,’ is carried out with the main objective to analyse the tourists perception in terms of satisfaction on the existing tourism facilities and services. The study focuses on tourist satisfaction relating to quality of various tourist services such as food, transport, accommodation, etc. Poor and inadequate infrastructure facilities and management, non availability of basic facilities in tourist place, lack of domestic and international airport, inadequate transport system, lack of requisite hotel accommodation etc., make most of the tourist centres inaccessible to both domestic and foreign tourists. The satisfaction of a tourist is important for the success of the industry. Thus, the researcher took interest in researching this topic further.