A Contemporary Review on Stress and Coping Strategies in the Workplace: Recent Perspectives (2020–2025)

Abstract

Occupational stress has emerged as a major concern influencing employee well-being, productivity, and organizational effectiveness. This paper reviews studies on workplace stress and coping strategies published between 2020 and 2025, with particular attention to post-COVID-19 changes, such as digital fatigue, remote–hybrid work patterns, and shifting job demands. This review integrates recent empirical findings and theoretical perspectives to identify key stressors, common coping mechanisms, and organizational practices that strengthen employee resilience. An empirical assessment was conducted among employees of Ninestars Information Pvt. Ltd., Chennai, using a structured questionnaire (sample size: 120; tools: standardised stress-assessment scale and coping inventory). The reliability values (Cronbach’s α) for the scales ranged from 0.82 to 0.88, indicating good internal consistency. The results show that adaptive coping, clear role expectations, supportive leadership, and accessible mental health initiatives substantially reduce stress levels. This study underscores the growing importance of psychological flexibility and digital well-being in modern workplaces. Future research should examine stress patterns across different digitally intensive job roles to tailor interventions more effectively.