Role of HR Analytics in Improving Performance Management Systems: A Study on Performance Dashboards and Goal Achievement in Banks of Ernakulam District

Devi krishna; Ashvin Aloshious; Fathima Rizwana; B Shibi

doi:10.34293/commerce.v14i3.10625

Devi krishna Department of Commerce with Computer Applications, Bharata Mata College (Autonomous), Thrikkakara, Kerala, India
Ashvin Aloshious Department of Commerce with Computer Applications, Bharata Mata College (Autonomous), Thrikkakara, Kerala, India
Fathima Rizwana Final Year Student, Department of Commerce with Computer Applications, Bharata Mata College (Autonomous), Thrikkakara, Kerala, India
B Shibi Associate Professor, Department of Commerce with Computer Applications, Bharata Mata College (Autonomous), Thrikkakara, Kerala, India

DOI: https://doi.org/10.34293/commerce.v14i3.10625

Keywords: HR Analytics, Performance Dashboards, Goal Alignment, Banking Analytics, Datadriven HR, erformance Evaluation

Abstract

This study examines the impact of HR analytics on enhancing Performance Management Systems (PMS) in banks located in the Ernakulam district, with a focus on performance dashboards and goal achievement. In response to the increasing demands for productivity, transparency, and strategic alignment, HR analytics serves as a vital tool for data-driven decision-making. Using a descriptive research design, data were collected from HR managers, branch managers, and employees in selected public and private sector banks. The findings reveal that analytics-enabled performance dashboards significantly improve the accuracy and timeliness of performance evaluations, enhance employee accountability, and strengthen the alignment between individual and organizational goals. This study suggests extending HR analytics applications by integrating predictive and AI-based models to enable proactive performance management and real-time decision support across broader banking regions.