A Study on Patient Care quality in Christian Mission Hospital in Madurai

  • M Veeraselvam Assistant Professor, Department of Business Administration, Government Arts College, Paramakudi
  • T Amutha Assistant Professor, Avinasilingam Institute of Management Studies, Aavinasilingam Institute for Home Science and Higher Education for Women, Coimbatore
Keywords: Hospital, Patient care, Quality, Physician, Diagnostic


A hospital is an institution for health care providing patient treatment by specialized staff equipment, and often but not always providing for longer-term patient stays. Hospital, institution with an organized medical and nursing staff, and with permanent facilities that provides a range of medical services, including surgery, for people requiring intensive treatment or observation. It may also include facilities for childbirth and infant management, as well as various outpatient clinics. Hospital is a social institution for offering health care services and for offering a considerable advantage to both the patient and society. “Quality is the degree to which our patient outcomes are consistent with the results achieved by top performing healthcare providers. Provide patient care through safe, efficient, appropriately utilized, quality-controlled diagnostic and/or interventional radiology techniques and effectively communicate results to the referring physician and/or other appropriate individuals in a timely manner.

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