Analyzing Operational Gap and its Impact on Revenue at Telecom Infrastructure Pvt. Ltd. Chennai

Abstract

The project, ‘Analyzing Operational Gap and its Impact on Revenue at Telecom Infrastructure' aims at analysing the relationship between operational efficiency and financial outcomes of the telecom infrastructure sector with a specific case study of Telecom Infrastructure Pvt. Ltd., Tamil Nadu. Operational gaps are now a strategic priority, as the identification of the gap between the targets set and what is actually achieved. The study uses descriptive research methodology with secondary data of the year FY2021 to FY2025 and compares the performance measures (KPIs) like tenancy ratio and operating margins with the TRAI benchmarks. Analysis with Excel and Power BI shows that the company has been performing above the industry profitability benchmarks in recent years with an increase to 9.04 percentage in FY25, but there is still significant leakage of revenue through high single tenant (44%). Adopting predictive maintenance, improving multi-tenancy models, and optimizing supply chain forecasting is recommended to reduce revenue loss and sustainable growth, according to the report.