Employee Perception towards Welfare Measures at IT Business Group, KELTRON, Thiruvananthapuram.

Abstract

This study investigates employee perception towards welfare measures at the IT Business Group, Kerala State Electronics Development Corporation Ltd. (KELTRON), Vellayambalam, Thiruvananthapuram. Using a descriptive research design, primary data were collected from 170 permanent employees through a structured questionnaire based on stratified random sampling. Statistical tools including percentage analysis, Spearman's Rank Correlation, and One-Way ANOVA were employed for analysis and hypothesis testing. The Spearman's Rank Correlation revealed a strong positive relationship between employee perception of welfare measures and job satisfaction (r = 0.800, p < 0.01). A very strong correlation was also found between gaps in welfare implementation and job satisfaction (r = 0.871, p < 0.01). ANOVA results indicate that employee perception does not differ significantly based on gender (p = 0.287), but does differ significantly based on age (p = 0.036), work experience (p = 0.000), and salary (p = 0.000). The study identifies allowances and benefits as the area most requiring improvement (43.53%), followed by canteen facilities (20.59%). The findings conclude that while employees are broadly satisfied with statutory provisions such as ESI, EPF, and maternity benefits, targeted improvements in allowances, canteen facilities, and recreational provisions can significantly enhance overall employee well-being and organizational commitment.