Impact of Digital Technologies on Airline Operations Efficiency

Abstract

Digital technologies have significantly transformed airline operations by improving efficiency, coordination, and operational reliability. Technologies such as Artificial Intelligence (AI), predictive maintenance systems, automated scheduling software, digital crew management platforms, and real-time operational dashboards have enhanced airline performance. This study examines the impact of digital technologies on airline operational efficiency, cost control, coordination, and scheduling accuracy. The research adopts a descriptive methodology using primary and secondary data. The findings indicate that digital technology adoption improves operational efficiency, reduces delays, enhances coordination, and strengthens airline competitiveness. However, challenges such as high investment costs, system integration complexity, and employee skill gaps remain critical concerns.