A Study on Adoption of Digital Payment Fintech Services among Students

T Kanimozhi; V Kadhambari Vishvathikaa

doi:10.34293/sijash.v13iS1-Nov.9843

T Kanimozhi Assistant Professor, Department of Commerce (Accounting and Finance) Shrimathi Devkunvar Nanalal Bhatt Vaishnav College for Women, Chennai, Tamil Nadu, India
V Kadhambari Vishvathikaa Students, Department of Commerce (Accounting and Finance) Shrimathi Devkunvar Nanalal Bhatt Vaishnav College for Women, Chennai, Tamil Nadu, India

DOI: https://doi.org/10.34293/sijash.v13iS1-Nov.9843

Keywords: Digital payments, Finance, Fintech Services, Technology, Students spending Behavior, Internet Banking, Investments

Abstract

The expansion of financial technology has significantly altered the way monetary transactions are carried out, particularly through digital payment systems that are increasingly used by students. This study examines the extent to which students adopt digital payment FinTech services and identifies the factors that encourage usage as well as the difficulties experienced during adoption. A descriptive research design was employed, and primary data were collected from 102 students using a structured questionnaire through convenience sampling. The collected data were analysed using percentage analysis and chi-square testing. The results indicate that students largely prefer digital payment services due to their ease of use, quick transaction processing, and round-the-clock availability. Despite this positive outlook, issues such as technical disruptions, security-related concerns, and limited acceptance by certain merchants continue to restrict effective usage. The study highlights the need for improved system reliability, stronger security mechanisms, and enhanced financial awareness to promote sustained adoption of digital payment FinTech services among students.