Total Quality Management (TQM) in the Elementary Schools of Pudukottai District

Abstract

Total quality management is both a philosophy and a methodology. Total Quality Management (TQM) is being used for promoting quality in educational systems. It can assist school education institutions to manage change and to set their own agendas for dealing with the plethora of new external pressures. The purpose of this study was to find out the strengths and weaknesses of the different components of the Total Quality Management in the Elementary Schools Pudukkottai districts. The data collected through Mukhopadhyay’s Institutional Profile Questionnaire (MIPQ), were subjected to  analysis under eleven quality indicators viz., Leadership, Teacher quality, Linkage and interface communication with the environment, Students’ academic and nonacademic quality, Co-curricular activities, Teaching quality, Office management, Relationship, Material resources, Examination purposefulness and methodology and Job satisfaction. Each of the dimensions has 10 descriptive statements and the total numbers of items are 110. After critical analysis, the results concluded that the schools are very weak in the areas of Leadership, Linkage and interface communication with the environment, Co-curricular activities, Teaching quality, office management, Relationship, Material resources, and Examination purposefulness. The institution has to focus on these areas and improve upon for the quality education.